Frequently Asked Questions

SHIPPING

Is there a cash-on-delivery option?

Yes, Cash on delivery is available all over Pakistan.

Is it possible to make an order online, and what are the payment options?

You may, of course, make orders online. We will ship your purchase as soon as possible once we get payment confirmation. The total time is calculated using the time to get payment authorization, order processing, and courier shipping time. In-stock products may take anywhere from 24 hours to 7 days to arrive. Please double-check that you have given us the proper shipping address to prevent delays.

What are the available shipping options?

TCS courier services are now used to provide Cash on Delivery and Advance Shipping options. We don’t charge an additional Cash On Delivery Service.

How Much time will it take to deliver my package?

Products may deliver within 3 to 4 days. The time frame depends on product availability, courier delivery schedule and other unforeseen factors.

PAYMENT

Is it necessary to have an account to make a purchase?

No, in order to confirm your purchase, you must first create an account.

Is there a cash-on-delivery option?

Yes, Cash on delivery is available all over Pakistan.

Order & Retunrs

How Do I Go About Placing an Order with You?

You have to add products to your shopping cart. Create an account first if you don’t already have one. Now you’ll be sent to the payment page. Enter your billing and shipping information and then choose a payment option from the drop-down menu. Alternatively, you may pay with cash on delivery.

How Can I Cancel Or Change My Order?

Call on this number: 0321-1470834

How can I get in touch with you if I have any questions or concerns?

We have WhatsApp number 0321-1470834 and a Facebook page if you want to reach us.

Why do I leave reviews?

We’d like to hear your thoughts. We want customers to have access to the information they need to make informed purchasing decisions. You may provide reviews for products featured on dubaiplazarawalpindi.com if you are a customer of Dubai Plaza Rawalpindi. We urge you to express your thoughts, both positive and negative.
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